Shop Chicks Co. allows 7 days for a full refund and 14 days exchange for IN-STORE credit from date of purchase if an item does not work out.

Return items MUST be postmarked within 14 days of purchase from your order (items returned after 14 days will be marked return to sender). No refunds will be issued, only store credit. In store credit will be issued via a code sent to your email within 2-3 business days after your return arrives back in the shop. 

Refunds will only be allowed within time frame above, all tags still attached and in the same condition it was purchased, ie. free of pet hair, odors and stains.